Shipping policy
Processing Time All IXOI Gen products are made to order. Please allow 3–7 business days for your order to be produced and prepared for shipment.
Shipping Times
- Domestic (US): 5–10 business days after fulfillment
- International: 10–20 business days after fulfillment
Shipping times are estimates and may vary due to carrier delays or customs processing.
Shipping Rates Shipping rates are calculated at checkout based on your location and order size.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll work with our fulfillment partner to resolve it.
International Orders International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery